FREQUENTLY ASKED QUESTIONS

How do I pay my condo fees?

Electronic EFT, credit card, or personal checks are all accepted methods of payment.

What insurance do I need?

Owners must get private homeowner’s insurance to cover contents and personal liability, commonly referred to as an “HO6 Policy”. The Trust’s master insurance is responsible for what is referred to as “real property” as well as general liability outside of each home. Real property is the building structures (inside and out) as it exists prior to occupancy. HOWEVER, the policy is subject to a deductible that the owner is responsible for and must pay to the Trust prior to settlement of the real property claim. This provision stands regardless of cause or fault related to the loss event.

What are special assessments?

An assessment is a charge to all property owners in the Association used to pay for specific or unexpected repairs which benefit all owners in common. Special assessments are voted on by the Association at annual meetings. Typically one special assessment is the equivalent of one monthly maintenance fee.

What is the policy on renting? Owners should notify the Board of Directors of any plans to rent out the unit. Further details regarding rentals can be found in the Declaration of Covenants and Restrictions available through the property manager.

When is Annual Meeting? Annual Meeting is held once a year at the discretion of the Board typically at the end of May or early June. Owners will receive notification.

As a unit owner, how many votes do I get at Annual Meeting?

Each household is given one vote, regardless of the number of persons living in the unit.

Who is responsible for windows and doors?

Owners are responsible for repair or replacement of the windows, sliders and doors of their unit. Board approval is required for replacements.

When would I need to contact the property manager?

The property manager should be notified of any common property-related issue, such as leaking roof, street lighting, and irrigation. Note: A Maintenance Request Form is available at both the Pilgrim Village and the Property Management of Andover websites. Click on the Support tab above.

Who is responsible for chimney cleaning/repairs?

Owners are responsible for chimney maintenance.  See the Pilgrim Village website for area vendors.

What document do I need from Pilgrim Village Association when I go to sell or refinance my home?

Required materials will be provided by the property manager. Please allow a minimum of 2 weeks for documentation to be completed.

How can I become involved at Pilgrim Village?

Owners are welcome to attend a Pilgrim Village Board meeting to learn about volunteer opportunities on the Board. Board of Directors meetings are typically held monthly. Contact the property manager for dates and locations of meetings.

How can I subscribe or unsubscribe to the Pilgrim Village owners and residents email list?

Residents and Owners are encouraged to subscribe to the general email list used to pass pertinent Pilgrim Village information to our community. This email list is NOT available to the general public. Non-subscribers are not allowed to view or contribute. The link to subscribe pilgrimvillage+subscribe@groups.io